At Jitawi, your personal data is handled with care. This Privacy Policy explains exactly what we collect, why we collect it, who we share it with, and how you stay in control — plain language, no legal maze.
Before you read the full policy, here's what matters most to Bangladesh players.
Every page on Jitawi — from registration to withdrawal — is protected by 256-bit SSL encryption. Your data travels encrypted and cannot be intercepted in transit.
Jitawi does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the Jitawi ecosystem and its verified service partners.
Your bKash, Nagad, or Rocket number is stored securely and used only for payment processing and account verification. It is never shared with advertisers or third-party marketers.
Jitawi collects only the data that is necessary to operate your account, process payments, and comply with regulatory requirements. We do not collect data we do not need.
You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to [email protected] and we will respond within 30 days.
Jitawi retains your personal data only for as long as your account is active or as required by law. Closed accounts have their data anonymised within 90 days of closure.
Jitawi ("we", "us", "our") operates the online gaming and sports betting platform available at jitawi.net. This Privacy Policy explains how Jitawi collects, uses, stores, and protects the personal data of players and visitors ("you") who access or use the Jitawi platform.
Jitawi is the data controller for all personal information collected through the platform. If you have any questions about how your data is handled, you can contact us directly at [email protected].
This Privacy Policy applies to all users of Jitawi, including registered players, visitors who browse without registering, and anyone who contacts Jitawi support. By using the platform, you agree to the practices described here.
Jitawi collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment providers during transaction processing.
When you make a deposit or withdrawal via bKash, Nagad, or Rocket, Jitawi receives a transaction confirmation that includes your registered mobile number and the transaction reference. Jitawi does not receive or store your full mobile banking PIN or password.
Jitawi does not collect payment card numbers, bank account details, or any financial credentials beyond what is necessary to confirm mobile wallet transactions.
| Data Type | Source | Required? |
|---|---|---|
| Full name & date of birth | Registration form | Yes |
| Bangladesh mobile number | Registration form | Yes |
| National ID / Passport | KYC verification | For large withdrawals |
| Email address | Registration form | Optional |
| Device & browser data | Automatic (platform) | Yes |
| IP address & location | Automatic (platform) | Yes |
| Transaction reference | Payment provider | Yes |
Jitawi uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
Your name, mobile number, and date of birth are used to create and manage your Jitawi account, verify your identity, and ensure that only you can access your account. This is the core purpose for which your data is collected.
Your mobile number and transaction references are used to process deposits and withdrawals via bKash, Nagad, and Rocket. Jitawi retains transaction records for financial compliance and dispute resolution purposes.
Device data, IP addresses, and activity logs are used by Jitawi's fraud detection systems to identify suspicious behaviour, prevent unauthorised account access, and detect bonus abuse or multi-accounting. This processing is essential to maintaining a fair platform for all players.
Jitawi is required to maintain records of player identity, transactions, and gaming activity for regulatory and anti-money laundering (AML) compliance purposes. This data is retained for the period required by applicable law.
Aggregated and anonymised usage data helps Jitawi understand how players use the platform, which games are most popular, and where the user experience can be improved. This analysis does not involve identifying individual players.
Jitawi may use your mobile number or email address to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts. Promotional communications are sent only if you have opted in.
You can opt out of promotional communications at any time by contacting [email protected]. Opting out does not affect transactional notifications, which are required for account security.
Jitawi processes your personal data on the following legal grounds:
Jitawi uses cookies and similar tracking technologies to operate the platform, remember your session, and analyse usage patterns. Here is a breakdown of the cookies Jitawi uses:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keeps you logged in, maintains session security | No – platform requires these |
| Functional | Remembers your language and display preferences | Yes |
| Analytics | Tracks page visits and feature usage (anonymised) | Yes |
| Security | Detects suspicious login attempts and fraud signals | No – required for account safety |
You can manage cookie preferences through your browser settings. Disabling essential or security cookies will affect your ability to use the Jitawi platform. Jitawi does not use third-party advertising cookies or tracking pixels from ad networks.
Jitawi does not use Google Analytics, Facebook Pixel, or any other third-party advertising tracker. Analytics data is processed internally and is never shared with ad platforms.
Jitawi shares your personal data only in the limited circumstances described below. We do not sell your data to any third party, and we do not share it for advertising or marketing purposes.
Your mobile number and transaction details are shared with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by financial data protection regulations.
For KYC verification, Jitawi may share your name, date of birth, and ID document details with a certified identity verification provider. This sharing is limited to what is necessary to complete the verification process.
Jitawi will disclose personal data to regulatory authorities or law enforcement agencies where required by law, court order, or to prevent fraud and financial crime. Jitawi will notify you of such disclosure where legally permitted to do so.
Jitawi uses third-party cloud infrastructure providers to host the platform and store data securely. These providers act as data processors under contract with Jitawi and are not permitted to use your data for any purpose other than providing infrastructure services.
Jitawi does not share your data with game content providers. Game providers receive only anonymised session data necessary to deliver game outcomes — never your name, mobile number, or financial details.
Jitawi takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
Despite these measures, no online platform can guarantee absolute security. If you believe your Jitawi account has been compromised, contact support immediately at [email protected].
In the event of a data breach that affects your personal information, Jitawi will notify affected players within 72 hours of becoming aware of the breach, in accordance with applicable data protection requirements.
Jitawi retains your personal data for as long as your account is active and for a defined period after account closure, as required by law and legitimate business needs.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Regulatory compliance |
| Transaction records | 7 years from transaction date | AML & financial regulations |
| KYC documents | 5 years after account closure | Legal obligation |
| Game & betting history | 3 years from activity date | Dispute resolution |
| Support communications | 2 years from last contact | Service quality & disputes |
| Device & session logs | 90 days | Security monitoring |
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a Jitawi player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and the specific request.
Request a copy of all personal data Jitawi holds about you. We will respond within 30 days.
Ask us to correct any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Ask Jitawi to restrict processing of your data while a dispute or correction request is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service.
Object to processing of your data for direct marketing or where processing is based on legitimate interests.
Jitawi is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Jitawi, please contact us immediately at [email protected].
Upon receiving a verified report of underage registration, Jitawi will immediately suspend the account, delete all associated personal data, and return any deposited funds to the originating mobile wallet after completing the required verification process.
Age verification is performed during the KYC process. Accounts that cannot verify they belong to a player aged 18 or over are restricted from real-money play until verification is complete.
The Jitawi platform does not contain links to external third-party websites. All navigation on Jitawi stays within the jitawi.net domain. If you arrive at Jitawi via a third-party link (for example, from a search engine result), Jitawi is not responsible for the privacy practices of the referring site.
Jitawi's payment providers — bKash, Nagad, and Rocket — operate their own platforms and privacy policies. When you use their services to deposit or withdraw, you are also subject to their respective privacy terms. Jitawi recommends reviewing those policies directly on the providers' official platforms.
Jitawi may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via their registered mobile number or email address at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page always reflects the most recent revision. Continued use of the Jitawi platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
We recommend bookmarking this page and checking it periodically. If a policy update affects your rights in a significant way, Jitawi will always send a direct notification rather than relying on you to check the page.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a complaint about how Jitawi has handled your personal data, please contact us:
Email: [email protected]
Subject line: "Privacy Request – [Your Registered Mobile Number]"
Response time: Within 30 days of receiving your request.
For urgent account security concerns — such as suspected unauthorised access — use the live chat feature inside your Jitawi account dashboard for the fastest response, available 24/7.